Cookie Policy

1. Introduction

This Cookie Policy applies to our use of cookies and other similar technologies on our website at www.zikenlabs.com. The purpose of this policy is to provide you with information about what cookies are and how they work. It also explains what cookies we use, what they do and how you can control what cookies we use when you visit https://zikenlabs.com/.

2. Who is the data controller?

A “data controller” is a person or organization who alone or jointly determines the purposes for which, and the manner in which, any personal data is, or is likely to be, processed. In this sense, we, Ziken Labs Società a Responsabilità Limitata Semplificata, Via Vittore Carpaccio 18, 00147, Rome, Italy (“Ziken Labs”, “we”, “us”, “our”) are the data controller. 

If you have any questions about cookies or about data protection at Ziken Labs in general, you can reach us by email using zikenlabs@gmail.com, or write to us at the above address.

3. Why do we have a cookie policy?

In accordance with Italy’s Data Protection Code (“DPC”) and the EU`s Privacy and Electronic Communications Directive (“PECD”), we need to inform you about the cookies we use and obtain your consent when using certain types of cookies namely Functional, Performance, Analytics and Advertising Cookies.

4. What is a Cookie?

Cookies are text files containing small amounts of information which are downloaded to your device (e.g. computer, smartphone, electronic device which accesses the internet) when you visit a website. Cookies can be useful because they allow a website to recognise a user’s device, preferences and generally help to improve your online experience.

5. What types of cookies do we use and how long do they last?

We use three categories of cookies on our website:

• Necessary Cookies
  These cookies are necessary for the website to operate. Our website cannot function without these cookies and they can only be disabled by changing your browser preferences.

• Statistical Cookies
  These cookies allow us to measure and report on website activity by tracking page visits, visitor locations and how visitors move around the site. The information collected does not directly identify visitors. We drop these cookies to help us analyze the data.

• Marketing Cookies
  Marketing cookies help us provide you with personalized and relevant services or advertising, and track the effectiveness of our digital marketing activities. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. 

We utilize the below mentioned cookies, and other online identification technologies such as web beacons, or pixels to provide users with an improved user experience.

6. Consent

Necessary Cookies will always be active on your device, but we ask for your consent to place Analytics and Advertising Cookies and other similar technologies on your device. If at any time you want to change your cookie settings, including withdrawing your consent to this processing, we would encourage you to do this via the links below. You may need to refresh the page before the changes to the settings take effect.

7. The Cookies we use

• Google Analytics

We use Google Analytics, a web analysis service of Google. Google Analytics uses a specific form of cookie, which is stored on your device and enables an analysis of your use of our website. The cookies set by Google Analytics for measurement are different for each visitor (i.e. there is not a single Google Analytics cookie ID that is used on all sites using Google Analytics). The information about your use of our website generated by the cookie is generally transmitted to a Google server in the USA and stored there. 

Google uses this information on our behalf to analyze your use of this website in order to compile reports on website activities and provide additional services related to website and internet use. The IP address transmitted by your browser in the context of Google Analytics is not merged with other data. In the configuration of Google Analytics, we ensured that Google receives this data as a processor and is therefore not allowed to use this data for its own purposes. 

In relation to the data transfer into the USA Google’s processing agreement for Google Analytics, can be read here. You can disable tracking by Google Analytics with future effect by downloading and installing the Google Analytics Opt-out Browser Add-on for your current web browser following this link.

Hotjar

We also use Hotjar Ltd, a web analytics service provided by Hotjar Ltd, to better understand usage patterns, the needs of our users and to optimize our services and user experience. Hotjar uses cookies and other technologies to collect information about user behavior and user devices (in particular, a device’s IP address (which is collected and stored in anonymized form), screen size, device type (unique device identifiers), browser information, geographic information (on a country-by-country basis only), preferred language for viewing our website). Hotjar stores this data in a pseudonymized user profile. Neither Hotjar nor we will use this information to identify individual users, nor will the data be merged with other data about individual users. The legal basis for the processing is your consent. 

8. How to block Cookies and the consequences of this

If you want to block all cookies, you may be able to do this through the settings in your browser for each browser you use and each device you use to access the internet( Google Chrome, Mozilla Firefox, Microsoft Edge, Opera, Safari). 

We also offer a Cookie Consent Tool when you first visit our website. This tool allows you to specify your preference about cookies. You can accept or reject them or access this Cookie Policy before giving your consent to cookies or rejecting them. This permits you to make an informed decision about the cookies we use. You are free to accept or reject cookies, but note that after rejecting them, browsing our website might be less user-friendly and the relevant content might be affected.

9. Help and complaints

If you have any questions about this policy or the information we hold about you please contact us by email using zikenlabs@gmail.com, or write to us at the above address.

10. Changes

The first version of this policy was issued on Monday 25th of January 2026 and is the current version. Any prior versions are invalid and if we make changes to this policy, we will revise the effective date.